Withdrawals are processed Monday through Friday, following a 24-hour pending state. When you make a withdrawal, it will be paid to the method with which you last made a deposit. Exceptions to this are when using MasterCard, UseMyBank, Ukash or PaySafeCard - with these methods, a withdrawal will only be sent by cheque.

• Visa & Delta cards
  Withdrawals made to these methods will be paid to the card most recently used within 180 days of the last deposit.  (Please note: this option is not available worldwide. Please contact support for further details.)
• Solo/Maestro Domestic cards
  Withdrawals made to these methods will be paid to the card most recently used within 180 days of the last deposit.
• EcoCard
  Withdrawals will be paid to this method within 90 days of the last deposit.
• Click2pay
  Withdrawals will be paid to this method within 60 days of the last deposit.
• Moneybookers
  Withdrawals will be paid to this method within 60 days of the last deposit.
• NETeller
  Withdrawals will be paid to this method within 60 days of the last deposit.

Members of the VIP Lounge may select a Preferred Payment Method. A withdrawal will first be processed back to the last deposit method, up to the value of the deposits made using that method, and the remainder will be paid according to the player's Preferred Payment Method.

Banking Regulations
Due to recent changes in banking regulations we strongly recommend that you use a method other than credit card for depositing at the Jackpot Factory casinos. This will allow you to enjoy faster withdrawals and will ensure secure and hassle-free depositing at the Casino. Click here for more information on these methods.

Maximum Payout
Please note that FirePay has a maximum payout limit of $10,000 and NETeller has no maximum payout limit.  

Withdrawal by Cheque 
If we are unable to pay your withdrawal by any of the preferred methods above, your withdrawal may be processed via cheque.

Questions
Should you have any questions about making a withdrawal, please click here to contact our Support Staff.

Tips on Making a Withdrawal 

• It is not necessary for you to withdraw your winnings at the end of every session. Our secure casino server will save your balance automatically when you log off the Casino, so that it will be available when you next log on to play.
• Once you have made a withdrawal through the casino software, your withdrawal status is labeled "pending" for a period of 24 hours. During that period you may return to the software, click on "reverse withdrawal" and reverse all or some of the money and continue playing at the casino.
• Withdrawals are processed 7 days a week within 24 hours of the pending period. Please allow up to 48 for a withdrawal during the course of a holiday.
• Upon withdrawing at the casino you may be required to provide ID documentation such as copies of a license or credit cards, utility bill etc. Providing documentation is done in the interest of protecting our players from fraud and theft.